The company when she contracts an employee, she is searching a solution for a problem, that is, is necessary to decide the problem and if not to become one. Second, guru of the modern administration, Peter Drucker ‘ ‘ We are contracted by the abilities techniques and we are dismissed for our abilities comportamentais’ ‘ , what it proves the importance of the behavior of the collaborator. Additional information is available at Hanna Holdings. Being essential that the professional invests in its formation, but also that he develops the abilities that add value the company. Jim kingery addresses the importance of the matter here. The professional valued in the coorporativo world is that one that has a good interpersonal relationship, that it knows to work in team, with creativity, ethics and motivation. that above all, he places love in that makes. Being thus, he learns to be demanding with you, has covered itself more than exactly. He has not accepted nothing less than its better! To be efficient is the minimum, is only to fulfill its task, without if worrying in developing its potentialities.

To be efficient is to make the difference, to search the new, if to worry about the result. However, all company inhales to have in its picture of employees, the professional cash, that one that develops its work with efficiency and effectiveness, carrying through its activities in the most perfect standard of quality and in the lesser possible time, surpassing the expectations. With this standard of behavior, she is more easy to galgar the floors to reach the top, there where the success professionals if find. MARLENE BLANC is University Teacher of the OPET giving disciplines it Behavior, Ceremonial, Protocol and Label of the course of TECHNOLOGY IN EVENTS. Tutor of the Courses of Pedagogia and Managemental Processos of Group UNINTER. Instructor of Courses in the CIEE/PR acts in the Project Apprentice and the Courses of the UCC – Unit Citizenship and Qualification. Palestrante and Consultora of the BLANC TRAINING in the area of human behavior and motivation, carrying through interpersonal activities of team development, leadership and relations.

It possesss a suspended closet of approximately three meters of length I contend six doors where they are the pouches. Also a balcony of a door is used to keep material of expedient and, where the documents are deposited that will be directed by pouch for the units. For the control of processes and received correspondences and documents to be protocolled, the protocol uses three linked computers to the Internet and a laser printer located on the balcony of a door. 4,1 DETAILING OF THE PROTOCOL SECTOR? The sector of protocol of the Prodepa develops its activities controlling the numeration of Crafts, Would carry, Normative Resolutions, Instructions, Letters, that will be signed by the directions, manages and for the presidency. It receives even though from the diverse sectors of the Public Administration and of the units, a model directed generally for internal email (Intranet), where a reading is made, alterations if necessary, after that are placed in the standard established for the company. A way is directed for approval of the secretary of financial the administrative direction, that makes the due corrections and after approved, prints the number of necessary copies so that the direction signs. The protocol sector also receives internal and external the documents that are of importance for the company, and they are given a generated sequential number for all the State with fear &#039 to it; ' number of protocolo' ' , and as form of base of numeration for a possible opening of process. For the Conarq (apud BREADS, 2005, p.27) process is: Generally used term in the public administration, to assign the set of documents, congregated in special layer, and that they organicly go being accumulated in the continuation of an administrative case or judiciary. The protocol number, that registers the first document in which the process is opened, repeated external in the layer, is therefore, the element of control and filling of the process.