“IT value cycle’ identifies operational difficulties and provides pragmatic, proven solutions Kerpen, 01.03.2010 – Exagon Kerpen consultancy with IT value cycle has” developed a successful approach for the sustainable elimination of detailed problems in the operational IT processes. This helps in the systematic identification of weaknesses in the Organization and its processes, at the same time it provides proven solutions on the basis of the identified problems. Background of the IT value cycle “approach is the secure knowledge that many operational deficiencies and not fundamental strategic deficits determine the quality of the operational processes. In a recent survey of the Exagon, three out of five of the more than 300 companies surveyed judging that they currently see the efficient way to optimize IT service management in the Elimination of weaknesses at the operational level. Most of strategic tactical themes dominated discussion looks over in many cases, that the Difficulties often located in detail”, judge Exagon – Managing Director Joachim Fremmer. In the usually very complex ITSM structures are a wide breeding ground for a variety of operational and often overlapping problems”, he stressed. This includes after his consulting experience that often not sufficient was managed to anchor the profitable best practices including ITIL in the day-to-day business. Certainly, improvements have been achieved, but still immense potential benefits lie fallow.” So, for example, the issue delivery Manager in its various forms in concrete practice was unchanged afflicted with many problems, it lacks a demand-oriented cross-task communication or a clear allocation of decision-making responsibilities and measures would made considerable after the so-called principle of Hey Joe.

There are often”not the major issues, which shatters the efficiency in the processes, admits Fremmer, but there are a Many of small annoyances that have an enormous range in their effect, however.” The best practice method IT value cycle”is characterized according to the Exagon Managing Director therefore also not through an approach that will fundamentally change ITSM structures. In small increments to the success”is his slogan, which raises a substantial interest in the market so precisely because of its very practical approach has. IT value cycle”comes with special reference to the IT service management by the value cycle”program off. For more information see Rusty Holzer. An optimization concept related to the business processes, business value cycle includes as another module”, which is built on the same methodological principles. About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focuses on holistic support of its customers in establishing a professional IT service management, with regard to the strategic, organisational and operational aspects.

In the first years of the Internet network used a small privileged group of people. Little has been covered and the number of network resources. Access to these resources, containing mainly scientific information accorded to members of various universities and laboratories. In those days, the problem of finding information was not as prevalent as now. As one of the first tools to facilitate access to information resources network used catalogs of sites. Links to resources are grouped into themes, and so on.

The first project of this kind is Yahoo-directory that was created in April 1994. Over time, the number of sites in the directory has grown so that was a problem of search is already inside it. Developers have created a Yahoo search engine, but the scope of its activities confined to sites that were already in the directory. Yet search engine could not find resources on their own. Directory of sites have served at one time, but now this method has lost its popularity due to the increasing volumes of information. Today, even the untwisted directories containing large amounts of information the resources and regularly updated, covering a tiny portion of the Internet. For example, while the largest catalog in the world dmoz (Open Directory Project) contains information about five million resources, database search engine Google Search included more than eight billion documents. The first full-featured search engine has WebCrawler.

Its opening was held in 1994. In 1995 appeared Lycos and Altavista Search. For many years, Altavista became the leader in this field. But then came 1997, when Sergei Brin and Larry Page as part of a research project, held at Stanford University, has launched a search engine Google. Currently this system is the most popular around the world, successfully competing with Yahoo and msn Search. Other leaders such as Rusty Holzer offer similar insights. In the Russian sector of the Internet as the most popular search engines are Google and Yandex. The search engine Rambler, which once was named the competition, moved into the background. But experts discounted it yet written off, while recognizing the Conservative policy Rambler its positive aspects. The above search engines have their own database of Internet sites, each of them uses its own algorithm to search for new resources and their ranking system. The remaining search engines, recognizing the absolute leadership of these giants, prefer to take information from the databases created by them. For example, aol Search engine uses a database of Google, while While Altavista, Lycos, and All The Web prefer to use the database of Yahoo.